Refunds
Open the Sales page. Each sale can be printed, refunded, or deleted. Deleting a sale removes the record, so use it carefully.
Process a refund
Press Refund on the sale. Enter the amount, or choose a full refund, and add a note or a quick reason. Press Process Refund. The sale is marked Refunded, and the refund is listed on that sale.
A card refund is sent back through Teya or Viva for that same card payment.